We collect only what is required to open and service your trading account: identification documents, contact details, trading preferences, and platform telemetry.
Optional marketing consents can be revoked at any time from the client portal.
Personal data powers onboarding, risk management, account servicing, and regulatory reporting obligations.
Aggregated, anonymised analytics help us improve platform stability and identify usability gaps.
Data is stored on encrypted infrastructure in the EU and Canada with redundancy in ISO 27001-certified facilities.
We never sell data. Access is limited to vetted employees, auditors, and regulators bound by confidentiality.
Request a copy of your data, ask for corrections, restrict processing, or request deletion where legally possible.
Submit requests via privacy@tradepronet.com or through the secure message centre.
Multi-factor authentication, intrusion detection, and role-based permissions protect access to your account.
Third-party suppliers undergo annual security assessments and contractual data processing audits.
If data leaves your jurisdiction, we rely on standard contractual clauses, adequacy decisions, or explicit consent.
You will always be notified before onboarding if your data will be processed outside your region.
Request access, corrections, or deletion by contacting our data protection officer.